“We went from missing half our calls during evening classes to booking every trial automatically. Our trial-to-membership conversion jumped 38% in the first month.”
Carlos Mendez
Owner
Iron Gloves Boxing Club, Los Angeles
Built for boxing gyms
We started Wellgrow because we watched med spas lose thousands in revenue every week to missed calls, slow DM replies, and manual booking. There had to be a better way.
Our Mission
10,000 med spas running AI reception — so no consultation goes unbooked, no lead goes cold, and no staff member burns out answering the same questions all day.
The front desk is the most valuable and most overlooked part of a med spa. When a call goes unanswered at 9 PM, when an Instagram DM sits unread over the weekend, when a web visitor leaves without booking — those are real treatment fees walking out the door.
We built Wellgrow to close that gap with AI that sounds natural, responds instantly, and works across every channel your clients use — phone, text, webchat, Instagram, and Facebook.
Our AI doesn't replace your team. It amplifies them. Routine inquiries are handled automatically. Sensitive or clinical questions are escalated to the right person immediately. Your staff focuses on what they're best at: delivering exceptional in-person experiences.
25,000+
Leads processed
3,000+
Sales consultations
30+
Markets served
10 yrs
Operational experience
Why we built this
Our founder spent 10+ years in operational roles — scaling businesses across 25 countries, running 3,000+ one-on-one sales consultations, and managing the kind of front-desk chaos that costs businesses millions in lost leads.
The pattern was always the same: great service behind the door, broken experience at the door. Calls going to voicemail. DMs answered two days late. Website visitors bouncing because there was no one to chat with at midnight.
Med spas have the same problem at an even higher cost — treatment consultations are high-value, high-trust moments. When a prospective client reaches out and doesn't hear back quickly, they don't just move on. They go to a competitor who did answer.
Wellgrowexists to fix that — for every independent med spa that can't afford a 24/7 receptionist team but shouldn't have to compete at a disadvantage.
How we work
Six things we believe
Built for med spa operators
We designed every feature around how med spas actually run — seasonal booking surges, multi-provider scheduling, treatment-specific intake — not generic business workflows.
AI that augments your team
Your staff should focus on delivering exceptional treatments, not chasing missed calls. AI handles the routine; your team handles the nuance.
Results you can measure
We track bookings captured, calls answered, and revenue recovered. If you can't see it in the numbers, it doesn't count.
Speed as a feature
A lead who waits 20 minutes for a reply goes somewhere else. Our AI responds in under a second — across every channel, around the clock.
Real problems only
We ship features that solve problems med spas tell us they have, not features that look impressive in a demo.
Enterprise tools, small-business price
SOC 2, GDPR, and HIPAA compliance shouldn't cost $50,000/year. We built world-class infrastructure accessible to independent med spas.
Client results
Trusted by boxing gyms across the country.
Excellent4.8 / 5 · 41 reviews onTrustpilot
“Most of our inquiries come after 7 PM when people finish work. The AI captures every single one and books them into the next available class. We stopped losing evening leads entirely.”
Jasmine Reeves
Studio Director
Brooklyn Knockout Kickboxing, New York City
“Membership signups doubled after our first quarter with the AI. It follows up with every walk-in and trial visitor at exactly the right time — something we never had bandwidth to do.”
Diego Alvarez
Co-Founder
Rounds Boxing Fitness, Miami
“Half our members speak Spanish or Vietnamese. The AI communicates fluently in both, plus English. That alone brought in a wave of new students we were missing before.”
Phan Nguyen
Head Trainer & Owner
Tiger Camp Muay Thai, Houston
“Managing the class schedule across beginner, intermediate, and sparring sessions was chaos. The AI books everyone into the right level and handles all the rescheduling automatically.”
Marcus Thompson
General Manager
Southside Boxing Academy, Chicago
“We specialize in beginner-friendly classes for women. The AI answers nervous first-timers with real warmth and books them into our intro class. Our beginner signups are up 45%.”
Emily Saunders
Owner
Jab & Flow Women's Boxing, Denver
See it live in your med spa
Book a personalized demo — we'll show you exactly how it works for your treatments and booking flow.